Privacy Policy
At Kalki Wellness Project Limited, we are deeply committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website, place an order, or interact with us in any other way.
Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, shipping address, billing address, email address, phone number, and payment information. We collect this information when you place an order, create an account, or subscribe to our newsletter.
- Usage Information: We may collect information about how you use our website, such as the pages you visit, the products you view, and the time you spend on our site. This information helps us understand your preferences and improve our website.
- Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This information helps us optimize our website for different devices and browsers.
How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your personal and payment information to process and fulfill your orders.
- To Improve Our Website: We use usage and device information to analyze trends, track user movements, and gather demographic information. This helps us understand our customers' needs and preferences and improve our website accordingly.
- To Send Marketing Communications: We may use your email address to send you marketing communications, such as newsletters, promotional offers, and updates about our products and services. You can opt-out of these communications at any time by clicking the unsubscribe link in the email.
- To Provide Customer Service: We use your information to respond to your inquiries, provide customer support, and resolve any issues you may have with your order or our website.
Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process orders, and provide customer service. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
- Business Transfers: In the event that Kalki Wellness Project Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable measures to protect the security of your personal information. We use secure socket layer (SSL) technology to encrypt your payment information and store your personal information on secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You can also object to our processing of your information or request that we restrict the processing of your information. To exercise these rights, please contact us at [email protected].
Compliance with Laws
We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to protecting your privacy and ensuring that your personal information is handled in a lawful, fair, and transparent manner.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website.
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. We are here to help!